sustainability

Tissue paper: 30% Recycled material and 70% new acid-free virgin pulp

Washi tape: rice paper

Packing tape: non-toxic, water-activated adhesive. FSC® certified materials, and both home-compostable and curb-side recyclable after use

Kraft paper sheets/ mailer box: 100% recycled paper

Note cards: FSC® certified product, made from responsibly forested materials

All bottles and containers are 100% recyclable and reusable.

the product

We encourage you to read the symptoms of each line and pick the one that resonates with you at the moment. There is also no wrong choice.

shipping/tracking

Refer to our full shipping and returns guidelines here

damages

We do our best to ensure our products are packed to prevent damages. In the rare instance where your order may arrive damaged, please contact : with your order number and a photo of the damage, and we will send you a replacement product.

returns

Due to the personal nature of our products, we do not accept returns. If you aren’t completely satisfied with our products, please contact us and we’ll do our best to resolve any issues or concerns.

medical disclaimer

Consult with your healthcare practitioner before using our products. The information provided throughout Sanaé on all platforms is for educational purposes only and is not to be regarded as a substitute for professional advice. Please consult a healthcare professional as needed.

The information provided is not intended to diagnose, treat, cure or prevent any disease. Always seek the guidance of your qualified health professional with any questions you may have regarding your health or a medical condition.

safety consideration

Consult with your healthcare practitioner before using our products alongside your medication. Our products are not meant to replace your medication.

privacy

The information provided is intended only for the person or ailment to which it is addressed. All information is confidential and will remain that way.

wholesale

Sanaé is not responsible for damages or misconduct of the product if purchased through a third party. Should anything happen we will do our best to support and ensure the integrity of your experience with the brand.

healthcare practitioner

Sanaé is not responsible for the recommendations of the product provided by anyone outside of the brand. It is recommended to consult with your healthcare practitioner before using our products.